HP DesignJet HD and SD Scanners Service Qualification

This course provides the information necessary to support the HP DesignJet HD and SD Scanners.

This is a two (2) day intensive, instructor-led classroom training session with lots of hands on labs.

Participants will receive hands-on training as well as troubleshooting tips and techniques.

Additional valuable support information is also provided.

Who Should Attend

  • Support Personnel supporting HP Printing and Imaging Products
  • Support Personnel Participating in HP Support Partner Programs
  • This course helps service professionals prepare for HP Service Qualification which is required for warranty labor reimbursements and service partner program entitlements. Access to Service Qualification plans including requirements, exams and training is available from the HP Partner Portal sites: Log in and select Training from top menu. Under the Qualifications section, select Service and Solution Qualifications. You will then be able to find the Printing and Multifunction section
    Requirements for Service Qualification
  • Completion of listed Prerequisites
  • Outlet/Dealer ID
  • Learner ID
    • If you do not have a Learner ID please follow the steps provided in the HP Partner Portal
    • E-mail assistance is available through the support center at hpps.certification@hp.com
  • To receive Service Qualification participants must successfully complete the course, demonstrating skills and knowledge to the instructor's satisfaction. Participants must complete all labs and attend all lectures.
  • To receive Service Qualification the class must be completed and paid in full.


  • Existing Service Qualification on a current HP DesignJet product family
  • Requirements for Service Qualification will be listed in the HP Partner Learning Center

Products Covered

  • Freestanding HD scanners
  • Integrated SD scanners on T models MFPs - T830 | T2300 | T2500 | T3500



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